Frequently asked questions
Please check this FAQ first before contacting us.
Hot Topics
- My account
- Orders & payments
- Shipping & Delivery
- Technical Support
My account
1. How can I create an account on Lakshya Computers?
Creating an account is simple! Click on the “My Account” icon at the top of the website, choose Register, and fill in your basic details like name, email, and password.
2. I forgot my password, how can I reset it?
Go to the Login page, click on “Forgot Password”, and enter your registered email address. You’ll receive a link to reset your password instantly.
3. How can I update my account details?
After logging in, go to My Account → Account Details, where you can update your name, address, and contact information.
Orders & Payments
1.How do I place an order?
Browse the products, click on Add to Cart, and proceed to Checkout. Enter your delivery details, choose a payment method, and confirm your order.
2. What payment methods do you accept?
We accept Credit/Debit Cards, Net Banking, UPI, Paytm, PhonePe, Google Pay, and Cash on Delivery (COD) on selected products.
3. Is Cash on Delivery (COD) available?
Yes, COD is available for select products and pin codes. You’ll see the COD option during checkout if your area is eligible.
Shipping & Delivery
1. How long does delivery take?
We usually deliver products within 3–7 business days, depending on your location and product availability.
2. Do you offer free shipping?
Yes! Free shipping is available on orders above ₹999. For smaller orders, a minimal delivery charge may apply.
3. How can I track my order?
Once shipped, you’ll receive an email and SMS with the tracking details. You can also track your order in My Account → Orders.
Technical Support
1. Do you offer after-sales technical support?
Yes, our team provides basic technical assistance and guidance for installation and setup of products purchased from us.
2. How can I contact customer support?
You can reach our team via Email: contact@lakshyacomputers.com or call us at +91 961 923 2295 (Mon–Sat, 10 AM–7 PM).
